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Reasons why Pakistan Citizen’s Portal ranked among top 3 Apps at World Govt Summit

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ISLAMABAD: Prime Minister Imran Khan on Tuesday shared the reasons which helped Pakistan’s Citizen’s Portal won accolades at the World Government Summit.

“Creating a direct link with the people  to provide for resolution of their problems has led to the incredible success of my complaint cell in the PM Office,”  the prime minister wrote on Twitter while also sharing a statement which gave the details on how efficient the smartphone application has turned out to be.

According to the statement, as many as 4646 mobile applications of various categories from 87 countries were presented in the competition held  at the World Government Summit in Dubai.

Pakistan Citizen’s Portal listed as the second best Government Mobile App in the world while Indonesia ranked first and the USA third, the statement said.

The statement said it was the first time any government owned mobile appplication reached this level in Pakistan.

“Pakistan Citizen’s Portal got 4.5 rating out of 5 from the public and stood at 7th highest number in Google research category.

The instant App was designed and developed free of coast by a team from Khyber Paktunkhwa.

It was developed in record time of 45 days and launched on 28th October.

It has resolved 250000 complaints out of  420000 with 55 percent satisfactory feedback from the public, ” according to the statement shared by the prime minister.

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