Pakistan Post tracking app gains traction

Pakistan Post tracking app

ISLAMABAD: Launched by Federal Minister Murad Saeed in December, Pakistan Post’s mobile application that helps people track and trace their parcels has succeeded to gain traction with people.

Ever since its launch, a large number of people in the country and Pakistani expatriates have downloaded the app.

Those who came to know about the Pakistan Post app launch through word of mouth has been seen observed looking for application on the internet by entering different queries into search engines, with Pakistan Post tracking appearing most common .

Launch

On the day of its launching, the ruling party’s Twitter handle had shared a link to app with a caption that encouraged people to download Pakistan Postal Services application. It said RIFD stickers for tracking of parcel available for Rs9 at all postal officers.

“Tariffs for variety of services also available on the app for both local and international (customers). Use and help the team improve with feed back,” the PTI said on its verified Twitter account.

On its launching Postal Services Minister Murad Saeed had said the tracking service will revolutionize the entire system.

Feedback

Over 50000 users are said to have downloaded the Pakistan Post app or Pakistan Post tracking app with some of them praising it while the others registering complaints regarding technical issues.

“The aap itself isn’t too bad, but the service of the Pakistan Post is diabolical. I normally do parcel from England to my relatives in Dist Khushab. It normally goes to Karachi or Islamabad and they are pretty professional and send it to Faisalabad. After arriving in Faisalabad, the staff there is very dodgy and does not forward it to the recipient’s area of the post office. They will keep the item there and if no one chases it, then they keep it. Last time they kept my parcel for a whole month,” said a user Mohammad Riaz.

Another user Farhan Jumani said “this is a good effort but it takes time to load.. little improvement is need to make the system work properly”.

Majority of users seemed to commend the Pakistan Post for parcel tracking app with feedback on how to improve it further.

Meanwhile, reports have emerged that the government has made it mandatory for departments falling under its authority to use Pakistan Post services for official purposes.